1. Information We Collect

• Account details: name, email address, phone number, university, and course/graduation year
• Housing enquiries: move-in dates, budget, city preferences, and messages sent to accommodation providers
• Job applications: CV/resume, cover letters, work rights status, and information submitted when applying to a listed role
• Technical data: IP address, browser type, device information, and site usage data collected via cookies and analytics tools

2. How We Use Your Information

• To match you with relevant housing and job listings
• To pass your enquiry or application on to the accommodation provider or employer you've chosen to contact
• To send booking confirmations, application updates, and (if opted in) our weekly digest of new listings
• To improve the platform, prevent fraud, and keep listings accurate
• To meet our legal and regulatory obligations

3. Sharing Your Information

We share information only where necessary to deliver the service you've requested. Accommodation providers receive your enquiry details when you request a booking or more information on a listing, and employers receive your application materials when you apply to a job through StudentOla. We do not sell personal information to third parties, and we do not share your data with providers or employers you haven't chosen to contact.

4. Cookies

StudentOla uses cookies and similar technologies to remember your preferences, keep you logged in, and understand how the site is used. You can manage or disable cookies through your browser settings; some features may not work as intended if cookies are disabled.

5. Data Storage & Security

We store data on secure, access-controlled servers and use industry-standard measures to protect it against unauthorised access, loss, or misuse. Data is retained only for as long as needed to provide our services or as required by law, after which it is securely deleted or de-identified.

7. Overseas Users

Because many StudentOla users are international students, some data may be processed or stored outside Australia by our hosting or analytics providers. Where this occurs, we take reasonable steps to ensure your information continues to receive an equivalent level of protection.

8. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The "last updated" date at the top of this page will always reflect the most recent version.